Rental prices are fixed for a period of 5 working days. It is possible to rent your items with a fee of $10 per item, per excess day. The excess days must be determined at the rental, in the contract. They cannot be added once the contract is signed. Excess days will therefore be considered as a delay at a cost of $15 per day.

No alteration is permitted on the items. You will be charged for seamstress fees for any alterations made to the items in order to remove them.

You can change the choice of your items, cancel or modify the reservation up to 5 days before your in-store collection date or 2 days before the mailing date (unless an alteration has been made). If the items chosen have a higher value, you will have to pay the difference. Otherwise, if the items have a lower value, a credit will be given to you. An email will be sent to you to confirm your credit. No refunds will be offered, no exceptions.

No, we take care of it! The cleaning of the dress before and after its rental is included in the price, so simply return the items.

We will ensure that your items are pressed before shipping and carefully packaged. As you can imagine, some are more easily creased than others, so if your outfit arrives at your home with a few creases, we suggest leaving your dress in a bathroom while you shower, as the steam created by that -this will be effective in smoothing out your dress.

Considering the fact that we are a rental dress shop and that our dresses are worn/rented several times, normal wear and tear may be difficult to detect on certain pieces. Our team still makes sure to remove any damaged or worn items from our inventory.